Frequently Asked Questions

The Answers You Need

What are the payment options?

We accept PayPal, which is a facilitator for online payments, follow the prompts on the pop out PayPal box, you don't need a paypal account to shop with us.
Afterpay, Apple Pay, Mastercard, Visa.

Pick up from show option, to save you on postage?

Yes absolutely, we have a drop down option when checking out to pick up at a show we are attending or from our warehouse in SA.

Do you offer gift cards?

We sure do! Gift cards start at $10.00. You can purchase a Gift Card here.
Our e Gift cards arrive within 24 hours via email and contain instructions to redeem them at the checkout. Our gift cards have no additional processing fees.

This Gift Card may be used for several purchases, in full or in part. 

The weights and sizes explained

LIQUID PRODUCTS

1 gallon = 3.78kg                               

1/2 gallon = 1.89kg

1/4 gallon = .94kg

HALTERS

Small - 350-500kgs calf/heifer 

Medium - 425-700kgs heifer/cow/yearling bull

Large - 700-850+kgs bull

SHOW STICKS

Small - 45"

Medium - 54"

Large - 60"

What shows do we attend during the year?

It is variable from year to year, but Sydney, Adelaide and Melbourne are our majors we are always at, EKKA and Youth shows vary also. Visit our home page for shows we are attending this year. Please note, some of the shows we are just exhibiting cattle but we still bring a small variety of supplies to sell. Please send us a email with what you are after or drop past our cattle stall.

Can you recommend which products to use?

Absolutely, select here for your a suggested Starter Kit, otherwise we are happy to discuss options with you or send us a email and we will get back to as quickly as we can, as we have products that suit many hair types, budgets and goals.

How do I track my order?

Once your item is shipped you will be sent an email update on the status of your shipment.

When will I receive my order?

Our goal is to deliver your order as quickly as possible. All orders have a processing time of 72 business hours, and delivery is between 2 – 7 working days domestically to metro areas (possibly longer to regional areas). You will receive an email confirming the dispatch of your order once it has been sent along with your tracking number.   

If, for some reason. Please do not hesitate to contact us if your package has not arrived in the allowed time frame.